Meet Kai. Your most Knowledgeable Team member.
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Key Features
Powerful features, built around your knowledge
AI that integrates directly with your knowledge. Kai answers your customer questions around the clock, so your team can get on with everything else.
Connects to your knowledge
Kai works with the platforms you already use, from document storage and internal systems to your website and knowledge base.
Guardrailed responses
Kai answers only from your approved knowledge, within the boundaries you set. If it doesn't know, it says so.
Cited answers
Where it matters, Kai shows you where an answer came from and links straight to the source
Escalation & handover
Kai can point people in the right direction or hand over to your team to continue the conversation.
Analytics & insights
See what people are asking, where your knowledge falls short, and how useful they found the answers.
Direct integration
Kai sits inside your website, platform or app, so people get answers without accessing another platform.
Custom AI avatar
Pick from a standard set of AI avatars, or have a custom one created to represent your organisation.
Available outside working hours
Kai answers questions in the evening, at weekends, and whenever your team isn't available.
How does Kai work?
Kai integrates directly into the systems and platforms you already use, with no disruption to how your team works.
